Privacy Policy
Effective Date: 20/07/2026
Last Updated: 31/07/2026
At MobiGrit, accessible from www.mobigrit.in, we value the trust our customers place in us and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you visit our website, browse our products, or make a purchase. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
Who We Are
MobiGrit is an Indian e-commerce brand specializing in high-quality mobile accessories, including mobile cases, screen protectors, chargers, charging cables, power banks, audio accessories, and other related products. Our goal is to provide a secure, reliable, and transparent shopping experience while ensuring that your personal information is handled responsibly and in accordance with applicable Indian laws.
Information We Collect
When you interact with our website, we may collect personal information that you voluntarily provide to us, including your name, email address, mobile number, billing address, shipping address, city, state, and PIN code. This information is collected when you create an account, place an order, contact our customer support team, subscribe to our newsletters, or participate in promotions.
In addition to the information you provide directly, we may automatically collect certain technical information about your device and browsing activity. This may include your IP address, browser type, operating system, device information, pages visited, referring website, time spent on our website, and other analytical data collected through cookies and similar technologies. Such information helps us understand user behaviour, improve website performance, and enhance your overall shopping experience.
How We Use Your Information
The information we collect is used to process and fulfil your orders, verify transactions, arrange shipping, communicate order updates, respond to your enquiries, and provide customer support. We also use your information to improve our products and services, personalize your shopping experience, prevent fraudulent activities, comply with legal obligations, and, where permitted, send promotional offers, product launches, or marketing communications that may be relevant to you. You may opt out of receiving promotional communications at any time.
Payment Information
To ensure secure transactions, all payments made on MobiGrit are processed through trusted third-party payment gateway providers. We do not collect, store, or have access to your complete credit card, debit card, net banking credentials, UPI PIN, or other sensitive financial information. Payment processing is handled using industry-standard encryption and security protocols by our payment partners.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyse website traffic, measure marketing performance, and provide a more personalized browsing experience. Cookies help us understand how visitors interact with our website so that we can continually improve our services. You may choose to disable cookies through your browser settings; however, doing so may affect certain features and functionality of the website.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with carefully selected service providers who assist us in operating our business, including payment gateway providers, courier and logistics companies, website hosting providers, cloud service providers, analytics providers, and customer support partners. These parties are authorized to use your information only to the extent necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.
Data Security
Protecting your personal information is one of our highest priorities. We implement appropriate technical, administrative, and organizational safeguards designed to prevent unauthorized access, misuse, alteration, disclosure, or destruction of your personal data. While we continuously strive to use commercially acceptable methods to protect your information, no method of data transmission over the internet or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including order fulfilment, customer support, warranty services, accounting, taxation, dispute resolution, fraud prevention, and compliance with applicable legal obligations. Once the information is no longer required, it is securely deleted or anonymized in accordance with our internal data retention practices.
Your Privacy Rights
Subject to applicable laws in India, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, update your personal details, withdraw consent where applicable, or request deletion of your information, subject to legal and regulatory requirements. We will make reasonable efforts to respond to such requests within a reasonable timeframe.
Children’s Privacy
MobiGrit is intended for use by individuals who are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information promptly.
External Websites
Our website may contain links to third-party websites for your convenience. These external websites operate independently and have their own privacy practices. MobiGrit is not responsible for the privacy policies, security practices, or content of any third-party websites, and we encourage users to review their respective privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological developments. Any modifications will become effective immediately upon publication on this page unless otherwise stated. We encourage users to review this Privacy Policy regularly to stay informed about how their information is protected.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us at support@mobigrit.in. You may also write to us at our registered business address provided on our website. We will make every reasonable effort to address your concerns promptly and transparently.
Your Consent
By accessing or using www.mobigrit.in, you confirm that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of your personal information in accordance with the terms described herein.